Maintenance

Due to the effects of the coronavirus we have much fewer colleagues than usual on the phone at the moment.  We expect wait times to be up to an hour, and this is likely to get busier – we’re truly sorry about this.

We really want to help all of you, but given the circumstances we’re trying to prioritise our most vulnerable customers. We need your help – please only call us if your query is urgent. You can check your balance, make a payment and manage your account quickly and easily using our app, online or automated telephone service. Where that’s not an option for you, we’re working to support you as quickly as we can.

Thanks for bearing with us – you’ll find some quick and easy ways to manage your account/Barclaycard at:

https://www.barclaycard.co.uk/personal/customer/online-account-servicing

https://www.barclays.co.uk/coronavirus/#1

 

 

03:44 (BST), 29 March 2020

Receive a message when we're back up and running

The mobile number you enter will only be used to send you the message(s) you've requested on this occasion. Your details will not be stored.

Please note, we'll be sending you a message as soon as we're back up and running. This could be during the night as well as over the weekend. We don't want to disturb you but if you're okay with this, please click here.

 

 

Barclaycard

Barclaycard App

Everything is working as it should be

Receive a message when we're back up and running

The mobile number you enter will only be used to send you the message(s) you've requested on this occasion. Your details will not be stored.

Please note, we'll be sending you a message as soon as we're back up and running. This could be during the night as well as over the weekend. We don't want to disturb you but if you're okay with this, please click here.

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Barclaycard

Barclaycard Online Servicing

Everything is working as it should be

Receive a message when we're back up and running

The mobile number you enter will only be used to send you the message(s) you've requested on this occasion. Your details will not be stored.

Please note, we'll be sending you a message as soon as we're back up and running. This could be during the night as well as over the weekend. We don't want to disturb you but if you're okay with this, please click here.

.

Barclaycard

Barclaycard.co.uk

Everything is working as it should be

Receive a message when we're back up and running

The mobile number you enter will only be used to send you the message(s) you've requested on this occasion. Your details will not be stored.

Please note, we'll be sending you a message as soon as we're back up and running. This could be during the night as well as over the weekend. We don't want to disturb you but if you're okay with this, please click here.

.

Barclays

Barclays App

Due to the effects of the coronavirus we have much fewer colleagues than usual on the Chat function at the moment.  This will result in an intermittent error getting through to someone – we’re truly sorry about this

 

 

03:43 (BST), 29 March 2020

Receive a message when we're back up and running

The mobile number you enter will only be used to send you the message(s) you've requested on this occasion. Your details will not be stored.

Please note, we'll be sending you a message as soon as we're back up and running. This could be during the night as well as over the weekend. We don't want to disturb you but if you're okay with this, please click here.

.

Barclays

Barclays.co.uk

Everything is working as it should be

Receive a message when we're back up and running

The mobile number you enter will only be used to send you the message(s) you've requested on this occasion. Your details will not be stored.

Please note, we'll be sending you a message as soon as we're back up and running. This could be during the night as well as over the weekend. We don't want to disturb you but if you're okay with this, please click here.

.

Barclays

Barclays.Net

Everything is working as it should be

Receive a message when we're back up and running

The mobile number you enter will only be used to send you the message(s) you've requested on this occasion. Your details will not be stored.

Please note, we'll be sending you a message as soon as we're back up and running. This could be during the night as well as over the weekend. We don't want to disturb you but if you're okay with this, please click here.

Barclays

Branches

To make sure we’re able to protect our customers and colleagues during the coronavirus, some of our branches will have different opening hours or be temporarily closed. For up to date information on your local branch, search 'Barclays branch finder'

Receive a message when we're back up and running

The mobile number you enter will only be used to send you the message(s) you've requested on this occasion. Your details will not be stored.

Please note, we'll be sending you a message as soon as we're back up and running. This could be during the night as well as over the weekend. We don't want to disturb you but if you're okay with this, please click here.

.

Barclays

Cash Machines

Everything is working as it should be

Receive a message when we're back up and running

The mobile number you enter will only be used to send you the message(s) you've requested on this occasion. Your details will not be stored.

Please note, we'll be sending you a message as soon as we're back up and running. This could be during the night as well as over the weekend. We don't want to disturb you but if you're okay with this, please click here.

.

Barclays

Online Banking

Due to the effects of the coronavirus we have much fewer colleagues than usual to chat with you at the moment.  We expect wait times to be up to an hour, and this is likely to get busier – we’re truly sorry about this.

Receive a message when we're back up and running

The mobile number you enter will only be used to send you the message(s) you've requested on this occasion. Your details will not be stored.

Please note, we'll be sending you a message as soon as we're back up and running. This could be during the night as well as over the weekend. We don't want to disturb you but if you're okay with this, please click here.

.

Pingit

Pingit

Due to the effects of coronavirus, we have fewer colleagues than usual on our phone lines at Pingit - we're truly sorry about this. Please search www.web.pingit.coon/help-centre  for ways on how we can help

 

 

Receive a message when we're back up and running

The mobile number you enter will only be used to send you the message(s) you've requested on this occasion. Your details will not be stored.

Please note, we'll be sending you a message as soon as we're back up and running. This could be during the night as well as over the weekend. We don't want to disturb you but if you're okay with this, please click here.

.

Barclays

Smart Investor

Due to current market volatility, spreads on Stocks or ETFs may be much wider than usual, and the availability of Quote & Deal could be impacted at times.

If you need our help - visit our 'Contact Us' page to get in touch. Due to current high volumes you may need to wait longer than normal to speak to us. 

03:43 (BST), 29 March 2020

Receive a message when we're back up and running

The mobile number you enter will only be used to send you the message(s) you've requested on this occasion. Your details will not be stored.

Please note, we'll be sending you a message as soon as we're back up and running. This could be during the night as well as over the weekend. We don't want to disturb you but if you're okay with this, please click here.

.

Barclays
Barclaycard

Telephone Banking

Due to the effects of the coronavirus we have much fewer colleagues than usual on the phone at the moment.  We expect wait times to be up to an hour, and this is likely to get busier – we’re truly sorry about this.

 

23:57 (BST), 29 March 2020

Receive a message when we're back up and running

The mobile number you enter will only be used to send you the message(s) you've requested on this occasion. Your details will not be stored.

Please note, we'll be sending you a message as soon as we're back up and running. This could be during the night as well as over the weekend. We don't want to disturb you but if you're okay with this, please click here.

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